●One platform · Built for Egypt & the Gulf

Run your whole hotel from one platform. OTAs, front desk, and a multilingual AI concierge.

Built for independent and boutique hotels in Egypt and the Gulf. One system, one bill, one team to call — instead of stitching together 8–15 disconnected tools.

See features

01 The problem

Hotels aren't short on software. They're drowning in it.

A typical mid-scale hotel runs its operation across a patchwork of disconnected tools — a channel manager here, a front-desk system there, a chatbot bolted on top. Every gap between them costs you money or a guest.

01 // The problem

8–15

disconnected tools

Separate systems for bookings, the front desk, housekeeping, and guest messaging — each with its own bill, login, and support queue, and none of them talking to each other.

02 // The problem

73%

report integration pain

Nearly three in four hotel operators say their systems don't integrate. Sync gaps between the channel manager and the front desk are exactly how double bookings happen.

03 // The problem

context in the chatbot

A generic bot can't see the folio, the room, or the stay — so it guesses. Your guests notice, and your staff end up redoing the work by hand.

We replace the patchwork with one system: one contract, one bill, one SLA — and one vendor accountable when something needs fixing.

02 See it run

Watch the platform work, end to end.

A guest scans the in-room QR, asks the concierge, and the request lands as a tracked staff ticket — in about two minutes, on one system.

Demo reel // 01 02:00

Demo video — coming soon

03 Who we are

The hotel stack the region should have had already.

Keystay consolidates the three systems every hotel ends up buying separately — a channel manager, a property management system, and an AI guest concierge — into one platform that shares one database, one login, and one bill.

We are MENA-first and Arabic-native by design: the concierge speaks fluent Arabic (voice included), pricing fits the region, and the product is built for independent hotels — not retrofitted from enterprise software made for someone else.

All-in-one

Channel manager + PMS + AI concierge in one system.

Arabic-native

Fluent Arabic chat and voice, alongside other languages.

MENA-first

Built for how hotels in Egypt and the Gulf actually operate.

Why it matters

Replace 8–15 disconnected tools with one platform your team enjoys using.

One contract. One bill. One team to call — built MENA-first and Arabic-native.

1: platform, not 8–15 tools
0: double bookings — rooms block automatically
24/7: AI concierge, with provider failover

04 What you get

Every part of the hotel, on the same system.

Six areas, one platform — so a guest request, a booking, and a P&L line never live in different tools.

Guest experience

A five-star digital experience with zero downloads.

› AI concierge chat, grounded in your hotel's knowledge
› Voice assistant — guests talk, it answers
› QR room access — no app, no login friction
› Digital menu & room-service ordering
› Service & amenity requests from the phone
› Loyalty points, tiers & redemption
› My Stay self-service: folio, requests, stay details

One portal

Everything a guest needs — from one QR scan.

No app, no login. The guest scans the in-room code and the AI concierge connects them to every service, in Arabic or English, by chat or voice.

Platform depth

Not just a concierge — the system your hotel runs on.

Everything below ships in one platform, on one bill — the depth a stitched-together stack can't match.

AI · RAG

An AI concierge that never goes dark

Answers are grounded in your hotel's own knowledge — and if one AI provider is overloaded, the platform fails over to another, so guests always get a reply.

Revenue

Revenue management, explained

An advisory engine recommends the right rate for each day to lift RevPAR — inside floor and ceiling guardrails, with a plain-language reason for every move.

Distribution

Two-way Booking.com sync

Rates, availability and restrictions push out; bookings import and rooms block automatically — no double bookings.

Onboarding

Bring your data in minutes

Upload an old PMS export or a spreadsheet and AI maps it in — migration in a few clicks, not weeks.

Integrations

Open API & white-label

A scoped, versioned partner API connects your other systems and powers resellers.

Architecture

Realtime, isolated, secure

Live updates over websockets, strict per-hotel data isolation, and role-based access throughout.

Multi-property

Built for chains

A roll-up dashboard, multi-currency with live exchange rates, and a consolidated P&L across every property.

Guest

Multilingual + voice

Guests chat or talk, in Arabic or English, on a no-app QR portal.

Revenue

The right rate for every night — and the reason why.

An advisory engine recommends a rate for each date to lift RevPAR, always inside the floor and ceiling you set. Every suggestion comes with a plain-language breakdown — you approve, and it pushes to your channels.

06 Who it's for

Built for the hotels the big vendors overlook.

Independent & boutique hotels

Roughly 20–80 rooms, in Egypt and the Gulf. Big enough to need real systems, too small to be served well by enterprise software and enterprise pricing.

New-build & greenfield properties

Opening soon? Start on one platform from day one — no legacy systems to migrate, no patchwork to untangle later.

Teams without an IT department

Turnkey and cloud-based: no servers, no integration projects, no consultants. If your team can use a phone, they can run it.

07 Why we're better

One platform vs. a stitched-together stack.

Hotels usually assemble this from three separate vendors. Here's what each category covers — and what only an all-in-one can do.

One platform vs. a stitched-together stack.
	Channel manager only	PMS only	AI chatbot only	Keystay
Two-way OTA sync (Booking.com)	Included	Partial Partial	Not covered	Included
Front desk, housekeeping & staff tickets	Not covered	Included	Not covered	Included
AI concierge with Arabic chat & voice	Not covered	Not covered	Partial Partial	Included
Answers grounded in your hotel's knowledge	Not covered	Not covered	Not covered	Included
Concierge that sees the room, folio & stay	Not covered	Not covered	Not covered	Included
Guest requests become staff tickets automatically	Not covered	Not covered	Not covered	Included
One contract, one bill, one SLA	Not covered	Not covered	Not covered	Included

Categories shown, not specific vendors. "Partial" means typically available with limits — e.g. generic chatbot answers without your hotel's data.

Three subscriptions, three logins and three support queues — or one platform at one price.

Distribution

Your rooms, in sync across every channel.

Two-way Booking.com sync is live — rates, availability and bookings flow both ways, and rooms block automatically so you never double-book. One connection through Channex reaches the major OTAs.

08 How it works

From a guest's question to a closed ticket — on one system.

Guest scans the in-room QR

The guest portal opens in the browser. No app store, no download, no login friction.
They ask the concierge

Chat or voice, in Arabic or English. The AI answers from your hotel's own knowledge base — menus, hours, policies, services.
Requests become tickets

A towel request or a maintenance issue is routed to the right department automatically, with SLA tracking from the first second.
Resolved — and on the record

Staff close the ticket in the same system that runs the front desk, billing and reports. Nothing is lost between tools.

09 Pricing

One price instead of three subscriptions.

Per property, per month. Every tier includes the guest portal and the AI concierge.

Starter

The essentials to digitize the guest experience and staff operations.

$99 per property / month

› Guest portal with QR room access
› AI concierge chat (fair-use cap)
› Unified ticketing & service requests
› Housekeeping management
› Core analytics
› OTA sync available as an add-on

Professional

Enterprise / Chain

For groups and chains that need the portfolio in one view.

Custom

› Everything in Professional
› Chain roll-up dashboard
› Multi-currency with live exchange rates
› Consolidated P&L across properties
› Priority support
› Volume pricing

Cost comparison

What you'd pay with each stack — and with us.

Independent hotels usually run a separate PMS, channel manager and AI guest tool. Here's the typical monthly cost at your size, next to one all-in-one price.

Rooms 30

Save up to

$5,772

per year

Cloudbeds + HiJiffy $620 /mo

$421/mo more than us

Mews + HiJiffy $680 /mo

$481/mo more than us

Little Hotelier + HiJiffy $279 /mo

$80/mo more than us

Keystay All-in-one · OTA included $199 /mo

Estimated from published 2026 starting prices (Cloudbeds & Mews ≈ $15–17/room, Little Hotelier from ≈ $109/mo, HiJiffy Pro ≈ $170/mo). Per-room tools scale with room count; real quotes vary.

10 FAQ

Questions hotel owners ask us.

01 Do guests need to download an app?

No. Guests scan the QR code in their room and the portal opens in the browser — chat, voice, menu, requests and their folio, with nothing to install and no account to create.

02 Does the concierge really speak Arabic?

Yes — Arabic is native to the product, not an afterthought. The concierge chats and speaks in fluent Arabic (and other languages), and the staff and admin interfaces are bilingual.

03 Can it connect to Booking.com?

Yes. The platform has two-way Booking.com sync: availability, rates and restrictions are pushed out, bookings are imported the moment they arrive, and rooms are blocked automatically so double bookings don't happen. It's included in Professional and above.

04 Can we keep our current PMS?

Yes. Many hotels start with the guest concierge, the QR portal and OTA sync running alongside their existing front-desk system, then move operations over when they're ready. You set the pace.

05 We run more than one property — is that supported?

Yes. The Enterprise / Chain tier adds a roll-up dashboard across all your hotels, multi-currency with live exchange rates, consolidated P&L, and drill-down into any single property.

06 How does the AI avoid making things up?

Every answer is grounded in your hotel's own knowledge base — the documents, menus and policies you upload — using retrieval-augmented generation (RAG). When a conversation needs a human, it hands off to your staff seamlessly.

07 Is our hotel's data kept separate from other hotels?

Yes. The platform is multi-tenant with strict per-hotel data isolation and role-based access control throughout — your data is yours alone.

08 What do we need to get started?

Nothing on-premise: no servers and no hardware beyond printed QR codes. The platform is cloud-based — book a demo and we'll walk through setup for your property.

Book a demo

See your hotel on one system.

A 30-minute walkthrough with your hotel's scenarios — OTA sync, the Arabic concierge, and the staff workflow, end to end.